For Visitors
Welcome to Colombia. Welcome to Tigo
Colombia Móvil Tigo welcomes you to Colombia. We invite you to use the advanced GSM technology with the best Roaming Coverage in Colombia
For assistant dial your usual customer service number (Roaming Charges are applicable)
For free local Information dial *300.
Before Coming
Make sure that
» You have activated the Roaming service with your network operator
» Ensure with your operator that your phone supports the GSM 1900 band
» No call restrictions are activated
» You bring an American stan*dard current charger
How to Select Tigo Network
It is very easy to select Tigo network. Find here how
Once you turn on your phone, it will automatically search for the GSM signal
If Tigo has a Roaming Agreement with your company, the handset will search TigoNetwork.
When you are connected to Tigo, the information displayed on your handset will be:
COLMOVIL
TIGO
OLA
732 103
Now, you are ready to enjoy benefits from the best service while your stay in Colombia.
If your phone does not connect automatically to Tigo, you can select the network
It just takes a few steps to select your choice:
Go to the main menu and select "phone settings" or "setup",
Select "network selection", or "choose network"
Select manual
Finally select COLMOVIL, or OLA, or Tigo or 732103
How to Make Calls
Performing calls in Tigo network is very simple.
To perform local calls while in Colombia dial:
» Mobile Originated Calls to Fixed Numbers
03 -> National City Code -> Telephone Number
» Mobile Originated Calls to Mobile Numbers
Just dial the Mobile Telephone Number
» International Calls
"+" -> Country Code -> Area Code -> Telephone Number
The "+" is the stan*dard access code for nternational calls adopted world-wide.
How to Make Calls
The calls and their respective amounts are sent to your Home Operator, who accordingly with your price plan shall notify you on the charges. Please contact your customer service for details.