Cobertura / Roaming

   
Roaming  
 

Welcome to Colombia. Welcome to Tigo

Colombia Móvil Tigo welcomes you to Colombia. We invite you to use the advanced GSM technology with the best Roaming Coverage in Colombia

For assistant dial your usual customer service number (Roaming Charges are applicable)

For free local Information dial *300   


Before Coming

Make sure that:
  • You have activated the Roaming service with your network operator
  • Ensure with your operator that your phone supports the GSM 1900 band
  • No call restrictions are activated
  • You bring an American standard current charger

How to Select Tigo Network

It is very easy to select Tigo network. Find here how

Once you turn on your phone, it will automatically search for the GSM signal

If Tigo has a Roaming Agreement with your company, the handset will search TigoNetwork.

When you are connected to Tigo, the information displayed on your handset will be:
COLMOVIL
TIGO
OLA
732 103

Now, you are ready to enjoy benefits from the best service while your stay in Colombia.

If your phone does not connect automatically to Tigo, you can select the network

It just takes a few steps to select your choice:
Go to the main menu and select "phone settings" or "setup",
Select "network selection", or "choose network"
Select manual
Finally select COLMOVIL, or OLA, or Tigo or 732103


How to Make Calls

Performing calls in Tigo network is very simple.

To perform local calls while in Colombia dial:

Mobile Originated Calls to Fixed Numbers
03 -> National City Code -> Telephone Number

Mobile Originated Calls to Mobile Numbers
Just dial the Mobile Telephone Number

International Calls
"+" -> Country Code -> Area Code -> Telephone Number

The "+" is the standard access code for nternational calls adopted world-wide.

How to Make Calls

The calls and their respective amounts are sent to your Home Operator, who accordingly with your price plan shall notify you on the charges. Please contact your customer service for details.